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| Services |  |
Friday offers access to a variety of specialists with diverse skills, knowledge and experience. The diversity of the skills and expertise available within and to Friday is an essential quality that distinguishes us from other service providers and enables us to provide needs-based solutions. We are a pool of virtually unlimited knowledge - applying and conveying knowledge gained and learned to support, improve and enhance the capacity of customers. With our high level of practical experience, skills and expertise Friday allows customers to perform optimally and dedicate their attention to their core business. Municipalities in the Republic of South Africa employ more than a quarter of a million employees and raise and spend more than R2 billion annually. Efficient management of these resources is crucial. Friday supports and complements the existing capacity within municipalities and other institutions to ensure that resources are properly managed and that systems are fully integrated and optimally utilised. Financial Management General Management - Facilitating strategic planning processes using a unique and client-friendly methodology and approach
- Supplying support for implementing strategic plans
- Facilitating annual business planning processes at institutional and departmental level
- Facilitating complex decision-making processes
- Reviewing of existing and drafting of new by-laws
- Preparing implementation plans and strategies for implementing new legislation
- Investigating alternative service-delivery mechanisms
- Designing reporting systems
- Preparing records management systems and file plans
Human Resources - Human resources policy integration, development/redevelopment and review
- Policy implementation support
- Development of work place rules
- Employee attitude, grievance and satisfaction surveys
- Designing participatory management systems
- Developing human resources management procedures
- Supplying support for the implementation of collective agreements
- Developing systems for monitoring compliance with labour legislation
- Drafting employment contracts for top management and other employees
- Drafting performance agreements for top management and other employees
- Assisting with performance appraisal of managers
- Developing and implementing employee performance management systems
- Developing performance reward and recognition guidelines
- Development of forms for routine human resources management activities
- Employment equity planning
- Skills development planning
- Assisting with the recruitment and selection of managers
- Disciplinary investigations and investigation of alleged poor work performance
- Assistance with retrenchment
Institutional Development - Developing municipal public participation policy, systems, mechanisms and processes
- Supplying training for ward committees
- Establishing and implementing local integrity systems to combat corruption
- Designing and installing complaints and petitions procedures for municipalities
- Designing and implementing client relations management systems
- Developing policies and procedures to assist national, provincial and local government to implement decentralisation of national and provincial functions to local government
- Training of municipal councillors and managers, including the development of learning material
- Developing and reviewing committee systems
- Developing and reviewing decision-making systems
- Developing delegation systems
- Developing monitoring and reporting systems
- Monitoring compliance with legal duties and obligations
- Clarifying roles and responsibilities of, and relationships between, political structures, political office-bearers and municipalities’ administrations
- Facilitating organisation design and redesign processes
- Developing and reviewing duty sheets and job specifications (job profiling)
- Developing work standards for individual jobs
- Business process mapping, process re-engineering and work flow analysis
- Developing performance management systems, including employee performance management systems
- Supplying monitoring and support for performance management processes
Delivering on time, every time |  |